Privacy Policy

큐큐트레이드 (hereinafter referred to as the "Company") complies with relevant laws and regulations, including the Personal Information Protection Act, and establishes and discloses this Privacy Policy to protect the personal information of users. 1. Personal Information Collected and Collection Methods - Items Collected: • Mandatory: Name (or preferred name), contact details (phone number), consultation details • Optional (Provided during consultation): Visa type, employment information, preferred loan conditions, etc. • Automatically Collected: Access logs, IP address, cookies, and service usage history - Collection Methods: Collected through phone, 1:1 chat, email consultations, and use of the Site. 2. Purpose of Collection and Use of Personal Information • Provision of loan consultation and guidance services • Consultation history management and follow-up support • Statistical analysis to improve services (processed in a non-personally identifiable format) • Compliance with legal and regulatory obligations 3. Retention and Usage Period of Personal Information • Personal information is destroyed without delay once the purpose of collection and use is achieved. • Consultation Records: Retained for 3 years after the consultation ends to handle consumer complaints and dispute resolutions, then destroyed. • Where retention is required by applicable laws and regulations, information is kept for the period specified by such laws. 4. Provision of Personal Information to Third Parties • As a general rule, the Company does not provide users' personal information to external third parties. • However, if a user consents in advance for loan application purposes, minimal necessary information may be provided to the relevant financial institution, except where required by law. 5. Delegation of Personal Information Processing The Company may delegate the processing of personal information within the scope necessary to provide the Services. In such cases, the Company discloses the trustee and the scope of delegated tasks through this Privacy Policy, managing and supervising the trustee to ensure safe processing. 6. Destruction Procedures and Methods for Personal Information • Destruction Procedure: Personal information whose retention period has expired or whose processing purpose has been fulfilled is destroyed without delay from the date the cause for destruction occurs. • Destruction Method: Electronic files are permanently deleted using technical methods that render them unrecoverable; paper documents are shredded or incinerated. 7. Rights of Users and How to Exercise Them • Users may request to inspect, correct, delete, or suspend the processing of their personal information at any time. • Rights can be exercised via phone or email, and the Company will take action without delay. 8. Measures to Ensure the Security of Personal Information The Company implements the following security measures to safely process personal information: • Minimizing personnel handling personal information and conducting regular training • Restricting and managing access rights to personal information • Encrypting personal information and running security software • Retaining access logs and preventing tampering or forgery 9. Data Protection Officer • Data Protection Officer: Hyung-Sik Jeong • Contact Information: 02-544-0595 (ext. 222), noc@telecentro.co.kr Users may direct any inquiries, complaint handling, or damage relief requests regarding personal information protection arising during the use of the Service to the Data Protection Officer. For further reports or consultations on personal information infringement, you may contact the Personal Information Infringement Report Center (privacy.kisa.or.kr / Call 118 without area code). 10. Amendments to the Privacy Policy Any additions, deletions, or modifications to this Privacy Policy will be announced on the Site at least 7 days prior to implementation. This Privacy Policy takes effect on August 1, 2026.